This article is designed to show the process for booking casual sessions for your child/ren, as well as cancelling casual sessions (if applicable) or marking your child's sessions as absent. You can only book your child in casually if there is a current active contract for your child at the centre. If your child doesn't have a permanent or casual contract, you will need to contact the centre directly first.
TABLE OF CONTENTS
- Download the App
- Logging In
- Accessing Casual Bookings
- See Availability
- Make a booking
- Booking Multiple Sessions
- Cancel a casual booking
Download the App
Download the KT Connect App from
App Store
Google Play
Logging In
Go to Settings and ensure Region is set to AU
Enter your email or phone number that is linked to your KT account, you will then be sent a verification code to enter
Once logged in you will have different options available from your home screen
Accessing Casual Bookings
In the KT Connect app and select Attendance
See Availability
Once on the attendance screen you will see a list of your child/rens bookings and a button at the bottom,
Select Schedule New Booking
Make a booking
You will then be presented with a calendar of the current month that you are in, past days will be greyed out, and unavailable days will appear pink. Select the days you need bookings for, they will turn purple and select View Availability.
You will then have the session information, already booked sessions will appear blue, sessions you are not booked in for will appear white and you can select these to turn them green and select Review.
You will then be able to see the casual sessions in the list of sessions booked in for your child.
Booking Multiple Sessions
When you are booking multiple sessions for your child through the KT Connect app, if one of the sessions does not have a position available, you will still be able to book the remaining sessions that have positions available. You will receive the below error, detailing which session/s were not available and were not booked for your child.
Cancel a casual booking
If you are needing to cancel the booking you can select the casual booking and select confirm to remove the booking without charge so long as its within the cancellation period. If you attempt to cancel the booking outside of the cancellation period, you will only be able to mark the booking absent.
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